Terminal Operation Manager


POSITION: Terminal Operation Manager,

REPORTS TO: Terminal Operation Director, Frank Birkenbach.

based in SSIT Terminal, Cai Mep – Vung Tau


Direct the activities of the operations team through the department Managers and Supervisors. Ensure that the team continuously strives to improve our processes and service level. This must be achieved by empowering others to take action with due regard to safety, quality and productivity, while ensuring maximum production levels and efficient use of labor, equipment and space.


  1. Manage all operations activities and seek continuous improvement of processes and personnel.

  2. Coordinate with other department managers, customers, and government authorities in order to ensure daily operations are conducted in the safest and most efficient manner possible.

  3. Track and report terminal activities and progress on a monthly basis through the required monthly reports.

  4. Manage, motivate, coach and instruct all operational team members. Structure tasks and goals, establish efficient courses of action, set priorities and efficiently execute daily tasks with following considerations:

  • Safety requirements
  • Staffing levels for supervision and labor
  • Productivity
  • Equipment requirements
  • Capacity
  • Contractual requirements


  1. Supports the company’s commitment to quality service.
  2. Perform other job related duties as required.


  1. At least 5 years’ experience in Marine Terminal Operations
  1. Delegates and follows up on assignments so as to increase team’s productivity and competence. Gives timely feedback (positive and negative); encourages teamwork and positive moral.
  1. Guides and inspires others to accomplish goals; defines and encourages high standards of performance. Commands attention and respect.
  1. Customer oriented attitude and pro-active in dealing with any relevant issues. Interacts effectively.
  1. Fluent in English both written and oral.
  1. Has a high standard of work ethic, honesty and trustworthiness.

Please send your CV to Ms. Nguyen Thi Le Thuy <Thuy.Nguyen@ssit.com.vn>